Support
The fastest way to reach us is email. A founder reads every message.
When you write, include
- The email address on your Solia account
- Your device model and iOS version
- What you were doing, what you expected, and what happened instead
- A screenshot or screen recording if you have one — it usually cuts the back-and-forth in half
We aim to reply within 2 business days.
Bug reports from inside the app
The in-app Help section (Profile → Help) files bugs and suggestions directly to us, with the technical context attached automatically — it is the best route for anything you can reproduce.
Account and data
- Delete your account: in the app under Profile → Delete account, or see the deletion page
- Privacy and data requests: privacy@getsolia.com — see the Privacy Policy
- Legal: legal@getsolia.com — see the Terms of Service